After ordering online, you will receive an email confirmation from Sleek Embroidery containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via courier or Australia Post within three to four working days. However if goods are unavailable, delivery will take a little longer. If you wish to query a delivery please contact us at info@sleekembroidery.com.au.